Administrative Receptionist

SUMMARY OF POSITION:

Supports ADCOM in a variety of administrative capacities, including, but not limited to; greeting, assisting, and providing direction and information to clients, visitors, and other guests. Inventories and orders office supplies, general supplies, and other supplies; Schedules meetings and events. Reviews, and processes payments for CORA/records requests. Answers the ADCOM main administrative phone line and directs calls to appropriate staff members. Maintains visitor logs, background checks, employee contact list, mail log, and CORA/records request log. Processes incoming and outgoing mail. Calendars staff appointments and out-of-office events. Scans camera footage of ADCOM premises and reports any unusual events as appropriate.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
• Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.
• Maintains inventory of office supplies, kitchen/vending supplies, janitorial supplies, and first aid supplies. Purchases supplies in accordance with established purchasing procedures.
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs administrative and clerical support tasks.
• Manages all office equipment, including coordinating maintenance and service calls.
• Performs basic filing and recordkeeping.
  • Assists Support Services Manager with office organization, planning, direction and event/meeting preparation and scheduling.
  • Supports Support Services staff with filing, correspondence, and general organizational functions.
  • Processes CORA/records requests for information and receipts payments.
  • Scans ongoing camera footage for unusual events, people, or vehicles.
  • Other duties as assigned.

POSSESSION OF OR ABILITY TO OBTAIN THE FOLLOWING LICENSES AND CERIFICATIONS:

• Valid unrestricted government ID or passport
• Notary

KNOWLEDGE

• Best practices and procedures for administrative duties.
• Knowledge of the Colorado Open Records Act (CORA).
• Excellent command of grammar, spelling, and punctuation.
• Operation of office equipment, computer systems and their associated applications.

SKILLS AND ABILITIES:

Ability to effectively:

• Communicate verbally and in written form, able to present clear, logical, and concise reports, summaries, recommendations, and presentations.
• Plan, manage, organize, and coordinate programs, resources, and services.
• Establish and meet goals and objectives.
• Analyze, interpret, and implement solutions to technical and administrative problems.
• Exercise effective judgement and leadership in day-to-day operations.
• Operate computer and business software applications including, but not limited to; Microsoft Word, Outlook, Excel, PowerPoint, and Paycom and able to learn and operate other applications as needed.
• Establish and maintain effective relationships with ADCOM staff, visitors, citizens, and member agencies.
• Exercise sound judgement and adhere to all policies governing the handling of confidential and privileged information related to employees and the operations of ADCOM.

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent
• 1 years’ experience in a related field, preferred.

CONDITIONS OF EMPLOYMENT:

• Must pass a pre-employment criminal background check, including CVSA.
• Successful candidate must submit to post-offer, pre-employment physical examination and medical history check, if required.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

• Incumbent works primarily in an office setting.
• Position typically requires; extended periods of sitting, standing, light grasp, fine manipulation, talking, hearing, seeing, and repetitive motions; occasionally requires periods of squatting, walking, twisting, bending, kneeling, climbing, balancing, firm grasp and reaching above shoulder.
• Incumbent must also be capable of frequently lifting, carrying, pushing, and pulling of up to ten (10) pounds to move materials and supplies; occasional lifting, pushing, and pulling of up to twenty-five (25) pounds with equipment assistance.