Overview
Administrative Pet Coordinator (one year experience required) Jobs in Greenbrier, AR at The Lodge at Cadron Ridge
Love people and pets? Join our award-winning team and be the welcoming face of our all-inclusive pet resort. Here at The Lodge at Cadron Ridge, we offer dog boarding, daycare, training and grooming services.
We’re looking for an Administrative Pet Coordinator to create exceptional experiences for pet parents and their furry family members. Monday through Friday from 7am-4pm.
About You:
- You love dogs.
- You’re fast paced, self-driven with a strong sense of urgency.
- You’re organized and detail oriented.
- You thrive when you have multiple challenges on your plate.
- You like to work with others and build a teamwork consensus
- You’re lively, enthusiastic and a very strong communicator.
What You’ll Do:
As the Administrative Pet Coordinator, you are the first and last impression of our resort. You’ll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.
Your responsibilities include:
Greeting clients and pets warmly
Managing check-ins and check-outs
Booking boarding, daycare, grooming, and training reservations
Answering phones, emails, and voicemails promptly
Processing payments and balancing transactions
Obtaining and verifying vaccination records
Managing waitlists during peak seasons
Recommending services and activity packages that meet client needs
Communicating pet updates and concerns to leadership
Keeping lobby and front areas clean and safe
Occasionally assist with social media
You’ll also jump in to help the team when needed — which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.
What We’re Looking For
We’re seeking someone who is:
Friendly, confident, and professional
Detail-oriented and organized
Comfortable multitasking in a busy lobby
Strong with phones, scheduling, and computer systems
Comfortable giving tours, recommending services, selling packages, upselling services
Calm and solution-focused when handling customer concerns
Passionate about dogs
You must be able to:
Work around our Peak Season/Holidays. Most holidays, our lobby is closed, however, you must be available for drop-off and pick-up during peak days leading up to and after the holiday. Peak Season includes summers, spring break, Thanksgiving break, Christmas break/New Years, July 4th, Memorial Day, Labor Day.
Stand, walk, bend, and lift up to 50 lbs
Work in a busy, sometimes noisy environment
Handle dogs of all sizes safely
Experience
- 1-2 years in a sales or customer service-related role
- Excellent customer service skills
- Previous sales experience (preference for prior work in a sales quota structure)
- Functional computer skills required – MS Office basic programs (word, excel), Internet, Basic computer program software use.
- High school diploma required.
- Resume must be current, and include references.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 50 pounds at times.
- Must be able to check dogs in and out and manage leashed dogs during the check in process.
Other Requirements:
- Must love dogs.
Pay: $14.00 – $16.00 per hour
Benefits:
- Employee discount
- Professional development assistance
Application Question(s):
- Are you comfortable with all breeds of dogs?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Greenbrier, AR 72058 (Required)
Work Location: In person
Title: Administrative Pet Coordinator (one year experience required)
Company: The Lodge at Cadron Ridge
Location: Greenbrier, AR
