Overview
Administrative Coordinator Jobs in Lafayette, LA at Cloteaux Roofing & Construction
Administrative Coordinator
Cloteaux Roofing & Construction
Lafayette, LA
Full-Time. In-Office
Monday – Friday, 8:00 AM to 5:00 PM
Do you notice when things slip through the cracks before anyone else does? Are you the person who keeps a team organized, follows up without being asked, and takes pride in nothing falling through the gaps? If so, this role was built for you.
Cloteaux Roofing & Construction is a fast-growing, award-winning company with 9 years in business built on quality, accountability, and customer service. We’re a tight-knit team that moves fast, holds each other accountable, and celebrates wins together. As we grow, we’re adding a key role that sits at the center of our office operations and sales support — and we need the right person to own it.
The Role
As our Administrative Coordinator, you’re the connective tissue between our sales team, our office, and our customers. You’ll make sure no lead goes unworked, no customer gets forgotten, and no task goes unfinished. This isn’t a role where you wait to be told what to do — you’ll be the one who spots the gap and closes it.
You’ll work closely with office leadership to keep our CRM accurate, our pipeline visible, and our sales reps supported — while also being the first voice customers hear when they call. Detail, urgency, and follow-through are the core of this job.
Key Responsibilities
Customer Service & Front Office
- Answer incoming calls and serve as the first point of contact for customers — professional, warm, and responsive every time
- Greet walk-in customers and manage the company email inbox
- Route inquiries appropriately and ensure nothing sits unanswered
CRM Management & Sales Support
- Maintain and audit our CRM (JobNimbus) daily to ensure all customer records are accurate and up to date
- Conduct regular CRM audits and pull reports that show leadership exactly where customers stand and what needs attention
- Identify customers who have gone cold or been overlooked and flag them for follow-up
- Assign incoming leads to sales reps and track that they’re being actively worked
- Monitor lead response times and surface delays or gaps to management — you flag, you don’t enforce
- Keep the lead sheet updated and the pipeline organized and visible
Administrative & Operational Support
- Enter job completion details into JobNimbus
- Submit manufacturer warranties through online portals
- Obtain permits and manage proper permit closeout
- Assist with subcontractor compliance tracking (COIs, workers’ comp documentation, etc.)
- Keep office supplies and sales materials stocked and organized
- Maintain a clean, presentable office environment
- Run company errands as needed
Reporting & Visibility
- Provide regular updates to leadership on lead activity, follow-up status, and CRM health
- Proactively communicate gaps, delays, and missed opportunities before they become problems
- Help leadership stay informed without having to dig for information
This role includes remote Saturday availability for calls and texts, as well as during active storm events. For a roofing company in South Louisiana, storm season is our busiest time — and this position plays a key role in making sure no customer goes unanswered when it matters most.
What We’re Looking For
Required
- 1–3 years of experience in administrative, customer service, or sales support roles
- Outstanding phone presence and customer communication skills — this is non-negotiable
- Highly organized with sharp attention to detail
- Strong computer skills — you’re comfortable learning new systems and navigating data
- Proficient in Google Workspace (Docs, Sheets, Gmail, Drive) and Microsoft Office
- Able to manage multiple priorities in a fast-moving environment without losing accuracy
- Coachable, dependable, and proactive — you don’t wait to be told twice
- Reliable vehicle and valid driver’s license for occasional errands
Nice to Have
- Experience with CRM systems (JobNimbus or similar)
- Background supporting a sales team or working in a sales-adjacent role
- Construction or home services industry experience
The Right Person for This Role
- Notices what others miss and says something about it
- Follows through completely — not just most of the way
- Communicates clearly and confidently, especially when flagging a problem
- Takes ownership of their responsibilities without needing constant oversight
- Wants to grow with a company, not just hold a job
What To Expect From Us
This role is designed to grow. As Cloteaux expands, the right person will have real opportunities to take on more responsibility and advance. We invest in people who invest in us — and we’re looking for someone who sees this as a career move, not just a paycheck.
We’re a team that moves with urgency, communicates directly, and supports each other. If that sounds like your kind of environment, we want to hear from you.
Our Core Values – IMPACT
- Integrity
- Mutual Respect
- Personal Development
- Accountability
- Communication
- Teamwork
Compensation & Benefits
- $20–$25/hour, based on experience
- Performance-based bonuses for going above and beyond
- Health, dental, and vision insurance
- Paid time off and paid holidays
- Real growth opportunities as the company expands
How To Apply
We read every application carefully — and the way you apply tells us a lot about how you work. Please do both of the following:
1. Submit your application through Indeed
2. Email your resume and references to [email protected] with the subject line: “Admin Coordinator – [Your Name]”
In your email, include a short paragraph answering:
- Why you’re a strong fit for this specific role
Applications that skip these steps will not be considered. Attention to detail is the core of this job — and the application is your first opportunity to show us you have it.
Pay: $20.00 – $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you available to answer calls and texts on Saturdays and during storm events if needed?
- Can you provide references?
Ability to Commute:
- Lafayette, LA 70506 (Required)
Work Location: In person
Title: Administrative Coordinator
Company: Cloteaux Roofing & Construction
Location: Lafayette, LA
