Overview
Administrative Assistant – Signature Service Representative Jobs in Columbus, OH at Renewal by Andersen of Alabama
Join us, the most trusted and recognized home improvement company in the U.S., Renewal by Andersen. Our windows and doors have provided comfort, security, and reliability to hundreds of thousands of homeowners since 1995 as the renewal division of Andersen, that’s offered superior products since 1903. Become part of a nationally known loved brand that not only gives back to their employees, but also the communities that have helped to build and shape us into who we are today. Currently, we are looking for an experienced administrative assistant to join our team.
The Administrative Assistant – Signature Service Representative – plays a crucial role in providing administrative support to members of the organization along with our customers. You will be a problem solver who has excellent communication skills and impeccable attention to detail. The candidate should also have experience performing administrative tasks and providing support to coworkers. An ability to multitask, manage complex schedules, and meet changing deadlines is essential to this position.
Benefits:
- Monday- Friday, 9:00 am-6:00 pm schedule, 1 hour lunch
- Health, dental, vision insurance, disability and life insurance
- PTO, Vacation Pay and Holiday Pay
- 401k company matching available
- Closed most national- recognized holidays ( great work life balance)
- Small growing office offering a supportive company culture and positivity
- Our employees are celebrated throughout the year with birthdays, work anniversary holidays and more
- Commute less than 10 minutes from downtown Columbus, Ohio located in the south- east corner of the city
- Work in a fun, collaborative and casual work environment
Responsibilities:
- Provide front desk coverage by managing a busy phone system, greeting guests as they enter the office, managing incoming / outcoming mail and shipments, and maintaining an organized, clean office environment
- Provide administrative support to senior leaders, including email correspondence, generation and distribution of memos, letters, spreadsheets, forms, and faxes
- Create, install, and prep installation documents
- Schedule and coordinate services that need installers for installation or service
- Manage installation related calls and reschedules throughout the process
- Assisting installation Project Managers with additional tasks
- Medallia survey updates and discuss the updates with IPM’s
- Attend meetings, take effective notes for training and updates or changes
- Additional cross training in other roles when needed
Requirements:
- High school diploma
- Self-starter, ability to work independently
- Proven administrative experience using office tools as needed
- Ability to apply instructions and guidelines given by manager
- Exceptional organizational skills with written and online reporting
- Proficiency in Microsoft Office Suite including some Excel knowledge
- Communicate effectively with staff and customers alike
- Ability to sit for long periods of time during shift and stay focused on multitasking
- The employee may occasionally need to bend, lift, or move items such as files, mail and office supply orders received
Job Type: Full-time
Pay: $17.00 – $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Within your first 90 days, how many days will you plan on missing work or need time scheduled away?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 3 years (Required)
- Microsoft Office: 3 years (Required)
License/Certification:
- Driver’s License (Required)
Ability to Commute:
- Columbus, OH 43209 (Required)
Work Location: In person
Title: Administrative Assistant – Signature Service Representative
Company: Renewal by Andersen of Alabama
Location: Columbus, OH
