Overview
Administrative Assistant – Sales Support Jobs in Syracuse, NY at STS Truck & Utility Trailer Sales of New York
Position Summary
STS is seeking an organized, detail-oriented Administrative Assistant that will focus on supporting our whole goods sales and leasing and rental operations. This is an entry-level position with significant room for growth for the right candidate.
This role works closely with the sales team and sales leadership to support the administrative side of trailer, truck, and truck equipment transactions across all STS locations. This role also owns leasing and rental billing and collections, serving as the point of contact for ensuring accurate invoicing and timely payment on STS’s lease and rental accounts.
Key Responsibilities
Sales Support — Whole Goods (Trailer, Truck & Truck Equipment):
- Assist the sales team with administrative tasks related to trailer, truck, and truck equipment transactions across all locations
- Help prepare, organize, and file sales-related documentation, including purchase orders, invoices, and deal jackets
- Support the coordination of incoming orders and assist with tracking delivery schedules
- Assist with customer delivery coordination, ensuring all required paperwork is completed and customers receive all necessary documentation
- Maintain accurate customer and account information in internal systems, including Flyntlok and other platforms
- Support DMV paperwork processing and cross-train as backup for title and registration functions
- Run reports and compile sales activity summaries as directed by sales leadership
Leasing & Rental Support:
- Own the billing and collections process for leasing and rental accounts
- Generate and distribute accurate lease and rental invoices on the established billing cycle
- Monitor accounts receivable for leasing and rental customers and follow up on outstanding balances in a timely manner
- Communicate with customers regarding billing inquiries, payment status, and account discrepancies
- Coordinate with the accounting team to ensure lease and rental payments are accurately recorded and applied
- Maintain organized records of lease and rental agreements, billing history, and collections activity
Administrative Support:
- Manage inbound calls, emails, and internal requests related to sales and leasing and rental activity
- Assist with document preparation, filing, and record maintenance across the sales department
- Support scheduling, follow-ups, and internal coordination as directed
- Assist with maintaining and updating standard operating procedures for tasks performed
- Provide cross-functional administrative support as needed across departments
- Other projects and activities as assigned
Cross-Functional Support & Training
- Entry-level candidates encouraged to apply
- Prior administrative or office experience a plus
- Strong organizational skills and attention to detail
- Basic computer skills, including Microsoft Office (Excel, Outlook, and Teams)
- Ability to manage multiple tasks and follow established processes
- Clear communication skills and willingness to learn
Pay: $20.00 – $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
Title: Administrative Assistant – Sales Support
Company: STS Truck & Utility Trailer Sales of New York
Location: Syracuse, NY
