Overview
Administrative Assistant Position Jobs in Santa Fe, NM at Dos Santos Homeowners Association
Join Our Team!
Dos Santos Homeowners Association is seeking a highly organized, professional, and customer-service-oriented Administrative Assistant to support the daily operations of our 176-unit condominium community. This position plays a vital role in assisting the Community Manager and Board of Directors while serving as a primary point of contact for homeowners, residents, vendors, and contractors.
The ideal candidate will be detail-oriented, self-motivated, and able to manage multiple priorities in a fast-paced office environment.
Primary Responsibilities:
- Provide administrative support to the Community Manager and Board of Directors.
- Answer and direct incoming phone calls, emails, and resident inquiries professionally and courteously.
- Maintain homeowner and resident records, including membership databases, assessment information, and security-related records.
- Must be proficient in accounts receivable and accounts payable functions using QuickBooks.
- Prepare correspondence, newsletters, notices, meeting packets, and violation letters.
- Coordinate and schedule vendor services, maintenance requests, and repair appointments.
- Process homeowner and resident orientations & requests and provide governing documents and Association information as needed.
- Assist with Board meetings, annual meetings, and community events.
- Maintain organized filing systems, both electronic and paper.
- Monitor office and clubhouse supply inventories and coordinate purchasing as necessary.
- Assist with data entry, recordkeeping, and special projects.
- Support the preparation of reports, spreadsheets, and other administrative documents.
Qualifications & Required Skills:
- Excellent customer service and interpersonal skills.
- Strong verbal and written communication abilities.
- Exceptional organizational and time-management skills.
- Ability to maintain confidentiality and professionalism.
- Strong attention to detail and accuracy.
- Ability to prioritize tasks and meet deadlines.
- Experience with QuickBooks or similar accounting software.
- Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
- Comfortable learning new software and technology platforms.
Preferred Qualifications
- Previous administrative assistant, office coordinator, or customer service experience.
- Experience working in a homeowners association (HOA), condominium association, property management office, or similar environment.
- Familiarity with governing documents, homeowner communications, and community management operations.
- Knowledge of office management practices and recordkeeping procedures.
- Experience preparing meeting agendas, minutes, and correspondence.
What We’re Looking For
The successful candidate will be:
- Friendly and approachable.
- Dependable and trustworthy.
- Solution-oriented and proactive.
- Comfortable interacting with homeowners, residents, Board members, and vendors.
- Able to work independently while also contributing as part of a team.
- Committed to providing exceptional service to our community.
What We Offer
- Competitive salary based on experience
- Health, Dental, and Vision Insurance (80% employer-paid)
- Paid Time Off (PTO) employees earn it over time
- Accrued Paid Sick Leave
- Paid Holidays after 6 months of employment
- Professional Development and Continuing Education Opportunities
- Supportive and team-oriented work environment
- Opportunity to grow within the community association management industry
Please submit resume for consideration. We look forward to meeting you!
Job Type: Full-time
Pay: $23.00 – $24.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Administrative Assistant Position
Company: Dos Santos Homeowners Association
Location: Santa Fe, NM
