Overview
Administrative Assistant Jobs in South Africa at Outsourcing To South Africa
Title: Administrative Assistant
Company: Outsourcing To South Africa
Location: South Africa
Hours: 8am-5pm Eastern Standard Time (US timezone)
Days: Monday – Friday
Budget: Gross R18,000.00
Company Description
Outsourcing To South Africa provides cost-effective, high-quality business solutions by leveraging the talents of the South African workforce. With a favorable exchange rate and a pool of skilled professionals, the company delivers exceptional services at competitive rates. The South African workforce stands out for its excellent education, strong work ethic, and fluency in English. By partnering with Outsourcing To South Africa, clients experience a perfect balance of affordability and excellence in service delivery.
JOB SUMMARY
Our client in the ABA therapy space is looking for an admin assistant who maintains and contributes to all clinical, administrative, and operational needs related to the
Autism Scholarship Program
ROLE AND RESPONSIBILITIES
Customer Service
o Answers phone calls and directs calls to appropriate persons/departments or takes
detailed messages
o Initiates initial parent contact and describes scholarship services and application
process
o Reaches out to parents to obtain missing documents and/or explain our services as
needed
o Answers parent questions as best possible or reaches out to manager for guidance
o Communicates to supervisor and intake team when an evaluation for an AEP is needed
based on client eligibility
Documentation
o Maintains client files
o Sends record requests to districts as needed
o Keeps client documents organized (correct folders, appropriate labels, etc)
o Audits received documents to ensure they meet requirements
o Sends documents for parent signature
o Utilizes Click Up to monitor progress
o Adds documents to ODE portal when assigned
o Assists with entering progress reports into ODE portal
o Adds, updates, and end dates staff to the ODE portal including obtaining their
background check, personal information, start date, credentials, and supervisors
o Updates spreadsheets relating to clients and staff such as tracking IEP minutes and
expiration dates
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Bachelor’s Degree preferred
Experiences with Google Workspace including docs and sheets
PREFERRED SKILLS
Excellent verbal and written skills, active listening, coordination skills, judgment,
decision-making, service orientation, professionalism, awareness of surroundings, and time
management.
