Overview
Administrative Assistant Jobs in Burlington, MA at Driscoll Electric Co., Inc.
Job Title: Administrative Assistant
Company: Driscoll Electric
Location: Burlington, MA
Salary: From $25/hr
Position Overview: Driscoll Electric is seeking an Administrative Assistant to support our Project Managers, Service Manager, and field technicians in our Burlington office. This is a fast-paced, full-time position ideal for someone who enjoys communicating with customers and coordinating operations.
Key Responsibilities:
- Answer incoming service phone calls and emails
- Assist the Service Manager and Project Managers in scheduling work for field technicians across multiple locations, including planned and emergency service calls
- Communicate professionally with customers regarding scheduling, service updates, and follow-up
- Coordinate with local towns to request electrical permits and inspections
- Assist office staff in coordinating service upgrades with local utility providers
- Assist the Service Manager with customer invoicing
- Follow up with customers to ensure satisfaction and maintain strong client relationships
- Assist with supply ordering for jobs and service work
- Coordinate with project managers to count and track lighting packages
- Assist the Accounting department with receivable tracking
- Perform miscellaneous administrative and office support tasks as needed
Required Skills & Qualifications:
- Bachelor’s degree preferred
- Experience with Google Workspace and Microsoft Office Suite
- Knowledge of electrical work is preferred but not required
- Familiarity with Sage Timberline Service Management is preferred but not required
- Highly organized with strong attention to detail
- Excellent communication and customer service skills
- Responsible, reliable, and dependable
- Computer-literate and able to learn new software systems quickly
- Able to manage multiple tasks simultaneously in a fast-paced environment
- Self-motivated and capable of working independently with minimal supervision
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional development and career growth
- Collaborative team environment that values innovation and excellence
- One day work from home opportunity per week
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Title: Administrative Assistant
Company: Driscoll Electric Co., Inc.
Location: Burlington, MA
