Overview
Administrative Assistant Jobs in Overland Park, KS at Outdoor Lighting Perspectives of Kansas City
Celebrating outdoor living through illumination of outdoor spaces to enrich lives and extended leisure time outdoors.
As the leading provider of quality outdoor lighting in the Kansas City Metro, we are here to serve our clients’ outdoor lighting needs. We strive every day to do so with honesty & integrity, professionally and with a smile. We work hard but also want to have an enjoyable time doing so.
We are seeking a team member in our office that is an extrovert, enjoys working in a team atmosphere and will strive to exceed clients’ expectations.
Duties:
- Answer all incoming sales, service and vendor communications (phone calls, texts and emails)
- Provide the essential “first contact” for future customers (qualifying, organizing and implementing sales and service process)
- Outbound communications for Client Follow-Up, Proposal Follow-Up & Scheduling Confirmations
- Scheduling service appointments, installations and maintenance
- Daily tracking of technician status for keeping scheduled appointments
- Communication with technicians regarding status – confirming with Manager regarding return trips
- Utilizing CRM system, maintain follow-up regarding outstanding proposals with task boards
- Advanced excel usage for scheduling, maintaining client status
- Inside sales – using existing client base for generating appointments for no recent service
- Provide administrative support in lead generation utilizing marketing dashboard to monitor and contact prospects in addition to sending marketing materials
- Daily office procedures
- Filing of client and other miscellaneous documents
- Special projects as directed by Office Manager and/or Owner
Qualifications Needed:
- Ability to organize and manage multiple priorities in a timely fashion
- Excellent interpersonal and communication skills (frequent telephone use)
- Scheduling experience in service based industry for multiple technicians
- Advanced proficiency in Microsoft Excel
- Proficiency in Microsoft Word
- Proficiency in web based CRM systems
- Outstanding organizational skills
- Problem solving skills
- Some college
- Home Services industry experience preferred
Job Type: Full-time
Pay: $20.00 – $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health savings account
- Paid time off
Ability to Commute:
- Overland Park, KS 66214 (Required)
Ability to Relocate:
- Overland Park, KS 66214: Relocate before starting work (Required)
Work Location: In person
Title: Administrative Assistant
Company: Outdoor Lighting Perspectives of Kansas City
Location: Overland Park, KS
