Overview
Administrative Assistant Jobs in Birmingham, England, United Kingdom at Hanson Law
Title: Administrative Assistant
Company: Hanson Law
Location: Birmingham, England, United Kingdom
Administrative Assistant — Hanson Law
Location: Birmingham, UK (On-site, Full-time)
About Hanson Law
Hanson Law is a Birmingham-based immigration, asylum, and refugee law firm dedicated to helping individuals and families navigate complex UK immigration processes with confidence. We provide professional, compassionate, and diligent representation to clients from diverse backgrounds, often during some of the most challenging moments of their lives.
Our team works in a collaborative, detail-oriented environment built on integrity, clear communication, and genuine client advocacy. If you’re looking for administrative work that has real impact, you’ll find that here.
The Role
We’re looking for an organised, personable Administrative Assistant to be the backbone of our front office. You’ll be the first point of contact for clients and visitors, and a key support to our immigration advisers as they manage active immigration and asylum casework.
What you’ll do
• Manage reception duties, greeting clients and visitors professionally
• Answer phone calls and respond to emails promptly and courteously
• Schedule appointments and maintain advisers’ and office calendars
• Organise and maintain client files, both physical and digital
• Update and maintain case records in our practice management system
• Prepare correspondence, documents, and case-related paperwork
• Assist with data entry and accurate record-keeping
• Coordinate meeting logistics, including room bookings and materials
• Handle day-to-day office administration, including mail and supplies
• Liaise closely with our immigration advisers to ensure clients receive timely, professional support throughout their case journey
What We’re Looking For
• Strong administrative and organisational skills, with experience in scheduling, filing, and document management
• Confident use of office software (Word, Excel, email) and case management/CRM systems
• Clear, professional written and verbal communication skills
• A high level of accuracy and attention to detail, particularly in data entry and document preparation
• Ability to manage competing priorities independently and as part of a team in a busy office
• Discretion and an unwavering commitment to client confidentiality
• Experience in a legal or professional services setting is a plus — particularly within immigration or asylum law
• Relevant qualifications in law,
business administration or a related field are preferred but not essential
Why Join Hanson Law
• Be part of meaningful work that directly supports vulnerable individuals and families
• Join a close-knit, supportive team that values respect and collaboration
• Develop specialist knowledge of immigration and asylum law in a hands-on environment
• Work in a firm that genuinely lives its values of integrity and client advocacy
Career progression
This role offers a genuine pathway into immigration casework for the right candidate. As you build familiarity with our case management systems, client files, and the immigration and asylum process, there’s real opportunity to grow into an Immigration Caseworker role over time.
