Overview
Admin/Client Support Officer Jobs in Ikorodu, Lagos State, Nigeria at RID LABS
Title: Admin/Client Support Officer
Company: RID LABS
Location: Ikorodu, Lagos State, Nigeria
Company Description
Rid Labs is a social enterprise leading efforts to combat Antimicrobial Resistance (AMR) and promote Antimicrobial Use (AMUS) stewardship within the agricultural sector. Focused on advancing animal health research, disease surveillance, and sustainable farming solutions, Rid Labs supports smallholder farmers to enhance productivity, food security, and environmental health. Through innovation, advocacy, and collaboration with stakeholders, Rid Labs strives to be a trusted partner and reference diagnostics laboratory in animal health. The organization is committed to driving sustainable agricultural practices and raising awareness of AMR's impact while working with governments, NGOs, and private-sector collaborators.
Role Description
This is a full-time, on-site role as an Admin/Client Support Officer at our Ikorodu office. The selected candidate will be responsible for providing administrative support, managing client inquiries, maintaining records, and assisting with day-to-day office tasks. Responsibilities include managing correspondence, scheduling, maintaining documentation, client communication, and ensuring smooth office operations. The role also involves facilitating communication between clients and team members and contributing to process improvement initiatives.
Qualifications
- Administrative skills such as scheduling, document management, and correspondence
- Customer service skills, including effective communication and client support
- Proficiency in basic computer applications, including Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong organizational skills and attention to detail
- Problem-solving abilities and the capacity to manage multiple tasks
- Professional demeanor and communication skills, both written and verbal
- Prior experience in client-facing roles or administrative support is advantageous
- Knowledge of agricultural practices, public health, or relevant fields is a plus
- A proactive approach and ability to work collaboratively within a team
