Overview
Admin Assistant – Occupational Health Jobs in Frimley, England, United Kingdom at Frimley Health NHS Foundation Trust
Title: Admin Assistant – Occupational Health
Company: Frimley Health NHS Foundation Trust
Location: Frimley, England, United Kingdom
Job Overview
We are looking for a friendly, organised and proactive Receptionist to join our Occupational Health team at Albany Park, Frimley. As the first point of contact for staff and visitors, you will play an essential role in ensuring our department runs smoothly and professionally.
In this varied role, you will greet visitors, manage enquiries, book appointments, handle departmental post, maintain stock levels and update electronic systems. You’ll also support with routine admin tasks such as sending recall communications and processing vaccination record requests, ensuring all information is handled confidentially and in line with GDPR.
This role is ideal for someone with good communication skills, strong attention to detail and confidence using IT systems. You’ll be part of a supportive team dedicated to delivering a high‑quality service to NHS staff.
Visa Sponsorship
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
Main duties of the job
- Welcome all visitors to the Occupational Health Department, determine the purpose of their visit and direct them appropriately.
- Act as the main point of contact for all enquiries and communications.
- Book, manage and rearrange clinic appointments using the Occupational Health electronic record system OPAS G2
- Sort, distribute and manage incoming departmental post.
- Assist staff with routine queries where required.
- Monitor stationery and clinical stock levels and place orders through the Trust procurement system.
- Update and maintain information on the departmental computerised database.
- Access the TRAC system as needed.
- Send patient recall communications.
- Process Subject Access Requests by providing vaccination records in line with GDPR requirements.
- Undertake any other administrative duties required to support the Occupational Health Manager and wider team.
- Ensure all communication is professional, courteous and confidential at all times.
- Attend departmental meetings and stay updated with relevant information and policies.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Detailed Job Description And Main Responsibilities
For a full list of tasks and responsibilities associated with the role please refer to the attached job description and person specification.
Person specification
Qualifications
Essential criteria
- GCSE English
Experience
Essential criteria
- Previous contact with the public in a working environment
- Previous clerical and reception experience
Skills
Essential criteria
- Knowledge of common computer software packages e.g. Microsoft word
- Knowledge of data entry onto a computer-based database
- To be able to work as part of a team.
- Able to work under a reasonable degree of pressure.
Desirable criteria
- Knowledge of confidentiality issues
Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.
Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.
We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.
We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.
Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.
Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.
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