Admin

Job Title: Administrative Coordinator

Company: Defining Wellness Centers

Location: Onsite – Brandon, Mississippi

Reports To: Executive Director / Clinic Director

Position Summary

The Administrative Coordinator at Defining Wellness Centers plays a vital role in ensuring the efficient day-to-day operations of the facility. This position supports clinical and leadership staff by managing administrative functions, maintaining organization, and delivering exceptional service to clients, staff, and external partners.

Key Responsibilities

Manage front office operations, including answering phones, greeting clients, and directing inquiries appropriately

Schedule appointments, meetings, and staff calendars with accuracy and efficiency

Maintain and organize client records in compliance with confidentiality regulations (HIPAA)

Assist with onboarding new employees, including documentation and orientation scheduling

Prepare reports, correspondence, and internal documents as needed

Monitor office supplies and coordinate ordering to ensure operational continuity

Support billing, insurance verification, and data entry tasks as needed

Coordinate communication between departments to ensure seamless workflow

Assist leadership with special projects and operational initiatives

Ensure a clean, welcoming, and professional office environment

Qualifications

High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred

2+ years of administrative or office support experience (healthcare or behavioral health preferred)

Strong organizational and multitasking skills

Excellent written and verbal communication skills

Proficiency in Microsoft Office (Word, Excel, Outlook) and electronic health record (EHR) systems

Ability to handle sensitive information with discretion and professionalism

Core Competencies

Attention to detail and accuracy

Time management and prioritization

Customer service and interpersonal skills

Problem-solving and adaptability

Team collaboration

About Defining Wellness Centers LLC

We are an substance abuse treatment facility with both in-patient and out-patient treatment options, detox, and numerous treatment options for adults located in the Brandon and Ridgeland Mississippi areas.