Overview
Accounts Receivable Representative II, Nucleus Building Jobs in Louisville, USA at UofL Health
Position: Accounts Receivable Representative II, Nucleus Building, 8:00a-4:30p
The Accounts Receivable Representative II is an experienced role supporting the UofL Physicians CBO with a variety of financial, clerical, and administrative duties. Responsibilities include research and follow‑up on specialty or payer‑specific denials, appealing denials, charge corrections, authorization and referral type denial appeals, research and education of changes to payer programs, and supporting special projects as needed.
Responsibilities
- Monitor and execute work within the Epic Work Queues.
- Research and resolve claim denials or rejections based on work team assignment.
- Enter key claim detail information into various payer websites and upload medical records to resolve denials.
- Follow up with the correct insurance companies for claims with no response or for claims denied due to incorrect insurance information or denial of authorizations.
- Update charges and refile electronic or paper claims as needed; follow up on calls or emails from Patient Financial Specialists regarding patients requesting assistance with their accounts.
- Inform management and relevant stakeholders of correspondence and communication problems with service locations.
Other Functions
- Must have the ability to get along with others in a close office setting.
- Must have the ability to concentrate for long periods of time.
- Must be willing to function and cooperate as a member of the team.
- Maintain compliance with all company policies, procedures, and standards of conduct.
Education
- High school diploma or equivalent (required).
- Working knowledge of CPT, HCPCS, and ICD‑10 coding (required).
- Advanced knowledge of denial types and resolution steps.
Experience
- Strong communication and problem‑solving skills.
- Proficient with data entry and multitasking in a Windows environment.
- Desired experience with Microsoft Office Software (preferred).
- Ability to meet productivity and quality standards.
- Ability to communicate verbally and in writing with professionalism.
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Title: Accounts Receivable Representative II, Nucleus Building
Company: UofL Health
Location: Louisville, USA
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